Shipping policy

# Shipping Policy
## Order Processing
All orders are processed within 【1–3 business days】, excluding weekends and US public holidays.
Orders placed after 【5 PM EST】 will be processed on the next business day.

## Shipping Coverage
We ONLY ship to addresses within the United States.
We do NOT ship internationally, including Alaska, Hawaii, Puerto Rico, Guam and other US territories.

## Delivery Time (Estimated)
Standard Shipping: 【7–12 business days】after fulfillment.
Delivery times are estimates and NOT guaranteed. Delays may occur due to carrier issues, weather, or peak holiday seasons.

## Shipping Rates
Standard shipping flat rate: 【$8】
Express shipping: 【$15】

## Tracking Information
Once your order ships, we will send an email with your tracking number and tracking link.
You can track your package on our website or carrier official site.

## Delivery & Address Responsibility
1. We are not responsible for lost or undeliverable packages caused by incorrect or incomplete shipping address provided by the customer.
2. If your package shows "Delivered" but you have not received it, please check with your local post office, building manager or neighbors first.
3. Please contact us within 【30 days】from the shipping date for investigation of missing packages.

## Contact Us
If you have any shipping questions, please email us: dequintonmcgenni@163.com